If you are having difficulties accessing the library video tutorials, these instructions should provide you with a solution. However, if you follow all of these instructions and you still cannot access the tutorials, please contact the library: http://ask.library.nymc.edu/
The issue may have to do with the browser that you are using. First, try changing your browser to Internet Explorer. If that does not work, try Solution 2.
What this solution has you do is adjust your Chrome settings so that the popups will be enabled for viewing the video. It does not interfere with all of your security settings, but rather allows popups exclusively from the library’s domain.
In your Google Chrome window, do the following:
1. Click on the Options Menu.
2. Click on Settings.
3. Scroll to the bottom and click on Advanced.
4. Scroll down to the Privacy and Security section and click on Content Settings.
5. Click on Popups.
6. To the Right of Allow click ADD.
7. Type in the following site http://library.nymc.edu
8. Click ADD.
9. Close Google Chrome completely and retry the links.
If the above solutions do not work and you have the ability to do so, come to the library to watch these videos on a library computer. If you come in between the hours of 8AM and 10PM, a librarian should be at the front desk to help you if you have issues
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