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What is ILLiad?

ILLiad is the electronic system used for requesting and delivering items for its interlibrary loan service.  

ILLiad is open to NYMC students, residents, faculty, and staff.  Non-NYMC affiliates, NYMC alumni, and the general public will use the Document Delivery form instead.

Contact Access Services at (914) 594 4200 or with any ILLiad and document delivery related questions. 

NOTE: There is no charge for this service.

How do I register for an ILLiad account?

To use interlibrary loan, you must register for an ILLiad account. 

To register for an ILLiad account: 

  1. Go to the library homepage.
    • REMEMBER: If you are off-campus when you register for an account, you will want to log into the library's proxy server before starting the registration process.
  2. Click on the "Interlibrary Loans" link under the Quick Links* sidebar on the left side of the page.
  3. Click on the New Users link under the Login box.
  4. Read the terms and conditions and then click on the First Time Users Click Here button.
  5. Make sure all fields of the New User Registration for ILLiad form are filed out accurately.
    • NOTE: Required fields are denoted by a red asterisk (*).
  6. Click the Submit Information button.
    • NOTE: If the system tries to ask for financial information, skip that section.  ILL is a free service for students, residents, and faculty of NYMC.
  7. You should then be presented with the ILLiad homepage.

How do I request materials?

You can request materials in one of two ways:

  • Automatically via the NYMC Article Linker Button
    1. ​​When you find an article that you like on PubMed (or any of the NYMC databases), click on the NYMC Article Linker button.
      • If we don't own the article, the system will prompt you to order it via interlibrary loan. 
    2. Click on the blue Order Article button.
    3. ILLiad will prompt you to log into your account if you are not already logged in.
    4. The system will use the database's information to fill out your request form.
    5. Click the Submit Information button.
    6. You should now see your request when you click on the Outstanding Requests link in the View section of the left sidebar.
  • Manually via the Appropriate ILLiad Form
    1. Log into your ILLiad account.
    2. Choose the appropriate form for the type of resource you want to request (i.e. book, article, other) under the New Request section of the left sidebar.
    3. Fill out the form with the information in the required fields.  Required fields will be denoted by a red asterisk (*).
      • NOTE: If you have more information than just the required fields, put that information in as well.  The more information we have about your request, the quicker we can fulfill it.
    4. Click the Submit Request button.
    5. You should now see your request when you click on the Outstanding Requests link in the View section of the left sidebar.

Forgot password?

To request a new password, click on the Forgot Password button in the logon screen.  

  • Type your username
  • You will receive an e-mail to the e-mail account registered
  • Click on the link provided in the e-mail, you will be prompted to type a new password. Click on Set Password
  • Logon with your username and new password

Forgot username?

If you forgot your username, call the Health Sciences Library circulation desk at 914-594-4200.

  • NOTE: We cannot see or reset your password. We can advise you of your username and e-mail, which will allow you to reset your password. 

Can I change my user information?

After you have logged in to your ILLiad account, you are able to change any of the registered personal information - including name, e-mail address, and phone number.

  • Login to ILLiad 
  • On the left-hand column, find the Section called Tools
  • Select Change User Information
  • Type your changes and press Submit 


How long will it take?

  • Books: 2-3 days (or less) for books owned NYMC (excluding weekends and holidays). Items not owned by NYMC are borrowed from another library. Items are usually received within 10-14 days, but wait times will vary. 
  • Journal articles/book chapters48 hours (or less) for items owned by NYMC (excluding weekends and holidays). Items unavailable at NYMC are usually received within 10-14 days, sometimes within 24 hours. 
  • NOTE: Requests are not guaranteed. 

What can I request?

You can request 

  • Journal Articles
  • Print Books
  • Scanned Book Chapters
  • Miscellaneous Items (multimedia, etc.. If you are not sure what your item is, make your request under Other) 
  • NOTE: E-books are not available via interlibrary loan. 

Can I renew items?

Renewals are not available for interlibrary loan.

  • NOTE: Items received electronically expire 30 days after the item was sent. 

Can I request rush service?

Rush service is available for journal articles only. 

If the request is approved, rush service ensures delivery of the item within 24 hours (excluding weekends and holidays,) and is available for a fee of $15.

To request rush service:

  • Go to the article request form 
  • In the field Not Wanted After Date, set the date for the following business day
  • Submit your request
  • Once the request has been approved, you will be contacted for payment